Services

Accidents happen! We got you covered

If your silk bracelet breaks, stretches or you receive your bracelet and are not satisfied with the layout/stones, these services can help you!

Rethread - Silk is prone to stretching over time, daily wear, and with improper care such as exposure to water or storing in a way that puts tension on the bracelet it can become susceptible to breaking. If your bracelet is stretched or broke in a way that the beads remained on the string, this is the option for you.

It is recommended to have your silk-strung jewelry rethreaded every 1-5 years (depending how often its worn) as preventative maitenance.

Remake - This option is for the more tedious work; If you are wanting the layout changed, have broken your bracelet and lost up to 30% of beads or they are no longer in order, this is the service for you. (any more than 30% of beads missing requires a replacement).

Please contact prior to applying for these services so that we can assess the damage and determine which option is appropriate for you.

Please note that any shipping fees are responsibility of the customer, as a small business we are unable to absorb those costs at this time.